Last Updated: 11/20/2006
Your privacy is very important to us. We want to make your experience on the internet is as enjoyable and rewarding as possible, and we want you to use the internet's vast array of information, tools, and opportunities with complete confidence.
Mystic Clothing is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site http://www.mysticclothing.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Travis Artz at travartz@mysticclothing.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
Introduction
Mystic Clothing collects information in different ways from Visitors and customers who access the various parts of our Services. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Information Collection and Use
The membership information you provide - including name, email address, phone, address and credit card information - is collected by a third party e-commerce systems provider: http://www.ChannelAdvisor.com and is secured using Secure Sockets Layer (SSL) encryption technology. Channel Advisor uses this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to the secure Channel Advisor servers where your information is stored on restricted-access computers located at restricted-access sites. Please be aware that these pages carry the Mystic Clothing logo, look and feel of our site for a seamless experience; however, you will be submitting your personal information directly on the Channel Advisor website to complete the order. While Channel Advisor makes every effort to ensure the integrity and security of their network and systems, we cannot guarantee that their security measures will prevent third-party "hackers" from illegally obtaining this information. As Channel Advisor collects, uses and stores your personal information to fulfill the orders, their privacy policy will apply here. [provide link to the Channel Advisor privacy policy here if possible]
Channel Advisor is responsible for collecting your personal information and transmitting only the information needed to complete your transaction with Mystic Clothing back to us. That information includes your name, email address, telephone number and shipping address for use in fulfilling your order. All credit card information is maintained only on Channel Advisor’s secure serves and is not transmitted to Mystic Clothing at any time.
All customers are given the ability to store their personal information on Channel Advisor’s secure servers for ease in future purchases with Mystic Clothing. If customers no longer wish to store their personal information on Channel Advisor’s servers, or a correction to that information is needed, a link is provided here to access and make such corrections.
Google Checkout
In some cases, customers may choose to enter Google Checkout to complete payment for their goods. We again encourage all customers to review this third party site’s privacy policy as it will differ from ours. Google Checkout is responsible for collecting your personal information and transmitting only the information needed to complete your transaction with Mystic Clothing back to us. That information includes your name, email address, telephone number and shipping address for use in fulfilling your order. All credit card information is maintained only on Google Checkout’s secure serves and is not transmitted to Mystic Clothing at any time.
Email Address Usage
When customers purchase products from Mystic Clothing and checkout using the e-commerce systems platform provided by Channel Advisor, an email address associated with that customer will be collected by Channel Advisor for Mystic Clothing’s use in offering future promotions to the customer. Mystic Clothing emails their entire customer base approximately six times yearly using email marketing software provided by EmailBrain.com. Email Brain stores each email address on it’s secure server and these addresses are accessible by Mystic Clothing alone. In each of the emails that are sent to Mystic Clothing customers per year, an unsubscribe link is present on the bottom of the email allowing for all customers to remove their name from the mailing list stored on EmailBrain.com’s email servers. Absolutely no future contacts with that customer will be done unless he or she has submitted a direct question to Mystic Clothing’s customer service and a response is needed via email. Our service providers are not permitted to use your personally identifiable information for their own purposes.
Responses to Email Notifications and Inquiries
When Visitors or Customers send email inquiries to Mystic Clothing, the return email address is used to answer the email inquiry we receive. Mystic Clothing does not use the return email address for any other purpose and does not share the return email address with any third party. Therefore, no opt-out ability is contained within these non-promotional emails.
When a customer completes checkout, a notification of completion and order confirmation is sent to the customer. Mystic Clothing sends no promotional information to the customer in this email, therefore, no opt-out ability is contained within these non-promotional emails.
"Cookies" and how Mystic Clothing Uses Them
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Mystic Clothing may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Customer, we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non-Mystic Clothing web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Special Cases
It is the policy of Mystic Clothing not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to prohibit such unrelated uses. However, Mystic Clothing may disclose personal information about Visitors or Customers, if we believe that it is required to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect Mystic Clothing and our Members.
Third Party Agents
Mystic Clothing uses an outside shipping company to store all of our inventory and facilitate the packing and shipping of all of our orders. These agents do not retain, share, store or use personally identifiable information for any other purposes other than to complete the order on hand.
If you feel that your name or address has been used in any way other than to fulfill your order, please let us know immediately and we will identify and correct any possible lapses in this policy.
Testimonials
Customers may choose to send Mytsic Clothing positive or negative feedback concerning their shopping experience with our company. If it is within Mystic Clothing’s interests, we may opt to post this feedback on our testimonials page for public view. However, all customers will be asked beforehand whether or not they feel comfortable sharing their comments to the public. Furthermore, absolutely no personal information beyond the customer’s first name and city/state of origin will be posted.
Mystic Clothing's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. We do not seek to collect any information from children. This website is for use by adults.
Revisions to This Policy
Mystic Clothing reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Revisions, amendments, or modifications will be posted here and will only apply to information collected after any such change. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Where to Direct Questions About the Mystic Clothing Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, contact:
Mystic Clothing
2554 GRANT STREET
MOUNT PENN, PA 19605
USA
admin@mysticclothing.com
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