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Your
privacy is very important to us. We want to make your experience on the
internet is as enjoyable and rewarding as possible, and we want you to
use the internet's vast array of information, tools, and opportunities
with complete confidence.
Mystic Clothing is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build user’s trust and
confidence in the Internet by promoting the use of fair information
practices. This privacy statement covers the site
http://www.mysticclothing.com. Because this Web site wants to
demonstrate its commitment to your privacy, it has agreed to disclose
its information practices and have its privacy practices reviewed for
compliance by TRUSTe.
If you have questions
or concerns regarding this statement, you should first contact Travis
Artz at travartz@mysticclothing.com. If you do not receive
acknowledgement of your inquiry or your inquiry has not been
satisfactorily address, you should contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with us to resolve your concerns.
Introduction
Mystic Clothing collects information in different ways from Visitors and
customers who access the various parts of our Services. We use this
information primarily to provide a customized experience as you use our
Services and, generally, do not share this information with third
parties. However, we may disclose personal information collected if we
have received your permission beforehand or in very special
circumstances, such as when we believe that such disclosure is required
by law or other special cases described below.
Information Collection
and Use
The membership information you provide - including name, email
address, phone, address and credit card information - is collected by a
third party e-commerce systems provider:
http://www.ChannelAdvisor.com and
is secured using Secure Sockets Layer (SSL) encryption technology.
Channel Advisor uses this SSL technology to prevent such information
from being intercepted and read as it is transmitted over the Internet.
The encrypted data goes to the secure Channel Advisor servers where your
information is stored on restricted-access computers located at
restricted-access sites. Please be aware that these pages carry the
Mystic Clothing logo, look and feel of our site for a seamless
experience; however, you will be submitting your personal information
directly on the Channel Advisor website to complete the order. While
Channel Advisor makes every effort to ensure the integrity and security
of their network and systems, we cannot guarantee that their security
measures will prevent third-party "hackers" from illegally obtaining
this information. As Channel Advisor collects, uses and stores your
personal information to fulfill the orders, their privacy policy will
apply here. [provide link to the Channel Advisor privacy policy here if
possible]
Channel Advisor is responsible for collecting your personal information
and transmitting only the information needed to complete your
transaction with Mystic Clothing back to us. That information includes
your name, email address, telephone number and shipping address for use
in fulfilling your order. All credit card information is maintained
only on Channel Advisor’s secure serves and is not transmitted to Mystic
Clothing at any time.
All
customers are given the ability to store their personal information on
Channel Advisor’s secure servers for ease in future purchases with
Mystic Clothing. If customers no longer wish to store their personal
information on Channel Advisor’s servers, or a correction to that
information is needed, a link is provided
here to access and make such
corrections.
Google Checkout
In
some cases, customers may choose to enter Google Checkout to complete
payment for their goods. We again encourage all customers to review
this third party site’s privacy policy as it will differ from ours.
Google Checkout is responsible for collecting your personal information
and transmitting only the information needed to complete your
transaction with Mystic Clothing back to us. That information includes
your name, email address, telephone number and shipping address for use
in fulfilling your order. All credit card information is maintained
only on Google Checkout’s secure serves and is not transmitted to Mystic
Clothing at any time.
Email Address Usage
When
customers purchase products from Mystic Clothing and checkout using the
e-commerce systems platform provided by Channel Advisor, an email
address associated with that customer will be collected by Channel
Advisor for Mystic Clothing’s use in offering future promotions to the
customer. Mystic Clothing emails their entire customer base
approximately six times yearly using email marketing software provided
by EmailBrain.com. Email Brain stores each email address on it’s secure
server and these addresses are accessible by Mystic Clothing alone. In
each of the emails that are sent to Mystic Clothing customers per year,
an unsubscribe link is present on the bottom of the email allowing for
all customers to remove their name from the mailing list stored on
EmailBrain.com’s email servers. Absolutely no future contacts with that
customer will be done unless he or she has submitted a direct question
to Mystic Clothing’s customer service and a response is needed via
email. Our service providers are not permitted to use your personally
identifiable information for their own purposes.
Responses to Email Notifications and Inquiries
When
Visitors or Customers send email inquiries to Mystic Clothing, the
return email address is used to answer the email inquiry we receive.
Mystic Clothing does not use the return email address for any other
purpose and does not share the return email address with any third
party. Therefore, no opt-out ability is contained within these
non-promotional emails.
When
a customer completes checkout, a notification of completion and order
confirmation is sent to the customer. Mystic Clothing sends no
promotional information to the customer in this email, therefore, no
opt-out ability is contained within these non-promotional emails.
"Cookies" and how Mystic Clothing Uses Them
A
"cookie" is a small data file that can be placed on your hard drive when
you visit certain Web sites. Mystic Clothing may use cookies to collect,
store, and sometimes track information for statistical purposes to
improve the products and services we provide and to manage our
telecommunications networks. If you are a Customer, we may use a cookie
to save your settings and to provide customizable and personalized
services. These cookies do not enable third parties to access any of
your customer information. Additionally, be aware that if you visit
non-Mystic Clothing web sites where you are prompted to log in or that
are customizable, you may be required to accept cookies.
Special Cases
It is
the policy of Mystic Clothing not to use or share the personal
information about Visitors or Customers in ways unrelated to the ones
described above without also providing you an opportunity to prohibit
such unrelated uses. However, Mystic Clothing may disclose personal
information about Visitors or Customers, if we believe that it is
required to do so, including: to satisfy laws, such as the Electronic
Communications Privacy Act, regulations, or governmental or legal
requests for such information; to disclose information that is necessary
to operate the Services properly or to protect Mystic Clothing and our
Members.
Third Party Agents
Mystic Clothing uses an outside shipping company to store all of our
inventory and facilitate the packing and shipping of all of our orders.
These agents do not retain, share, store or use personally identifiable
information for any other purposes other than to complete the order on
hand.
If
you feel that your name or address has been used in any way other than
to fulfill your order, please let us know immediately and we will
identify and correct any possible lapses in this policy.
Testimonials
Customers may choose to send Mytsic Clothing positive or negative
feedback concerning their shopping experience with our company. If it
is within Mystic Clothing’s interests, we may opt to post this feedback
on our testimonials page for public view. However, all customers will
be asked beforehand whether or not they feel comfortable sharing their
comments to the public. Furthermore, absolutely no personal information
beyond the customer’s first name and city/state of origin will be
posted.
Mystic Clothing's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. We do not
seek to collect any information from children. This website is for use
by adults.
Revisions to This Policy
Mystic Clothing reserves the right to revise, amend, or modify this
policy and other policies and agreements at any time and in any manner.
Revisions, amendments, or modifications will be posted here and will
only apply to information collected after any such change. If we make
material changes to this policy, we will notify you here, by email, or
by means of a notice on our homepage.
Where to Direct Questions About the Mystic Clothing Privacy Policy
If
you have any questions about this Privacy Policy or the practices
described herein, contact:
Mystic
Clothing
2554 GRANT STREET
MOUNT
PENN, PA 19605
USA
admin@mysticclothing.com
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