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Home > customer-care > returns-exchanges

Returns and Exchanges Policies

We will gladly accept returns or exchanges on unworn and unwashed items for a different size or store credit (your choice) if you are not completely satisfied with your clothing selection. For an exchange, we only ask that buyers incur the shipping and handling charges related to sending customers their new size. All requests for refund or exchange must be made within 14 days of the date of purchase and sent by email to admin@mysticclothing.com. Requests for refunds after 14 days will be processed as a store credit.

We work hard to ensure that our products do not contain any factory defects, so we will accept faulty merchandise back for an exchange, and reimburse you for standard shipping in the case of a return.

All sales from our clearance store are final and are not eligible for a refund or exchange. Also, all underwear items are not refundable for health reasons.

No returns or exchanges will be accepted for shirts with graphics.

Please retain all original packaging (bag, tag, packing slip, etc.) and Marketplace (eBay, Yahoo, etc.) ID numbers to help us process your request promptly.

All refunds will be issued in the original form of payment for the price paid (less any promotional discounts).

Current Exchange Fees:

$5.50 for US and $1.00 extra per additional item
$8.50 for Canada, plus $2.00 extra per additional item
$10.50 for International, plus $2.00 extra per additional item
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About us | Customer Service | Returns| Shipping

Men's Casual: Shirts | Silk Neckties
Men's Sleepwear: Pajamas | Bath Robes | Boxer Shorts
Women's Sleepwear: Pajamas | Bath Robes | Night Gowns
Wrap Clothing: Halters & Tank Tops | Sarong Skirts | Wrap-around pants | Wrap-around outfits
Maternity Clothing: Novelty Maternity T-Shirts | "Due In" Month T-Shirts | Short Sleeve Tops | Long Sleeve Tops | Maternity Jeans
Information: About Mystic | Contact Us | Size Charts | Payments | Current Promotions | Wholesale Clothing | Wholesale Maternity Clothing
Wholesale: Wholesale Clothing | Wholesale Maternity Clothing | Wholesale Sleepwear | Wholesale Pajamas | Wholesale Boxer Shorts | Wholesale Bath Robes

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